Order support

Track Order

Where to find your tracking number, and what to do if a package is late.

Track Order

Tracking number

We email a tracking number when your order ships. It becomes active within 24–48 hours.

Delivery time

Orders ship from China within 3–5 business days. Standard delivery to the US takes 7–12 business days after dispatch.

Late or missing

If your package is well past the delivery window, email szbplic@outlook.com with your order number and tracking number, and we will check with the carrier.